In a world filled with quick judgments and knee-jerk reactions, these steps help you break free from the cycle of miscommunication and conflict. They urge and remind you to slow down, listen intentionally, and respond appropriately. This then allows for the next step of communication which will then ensure that each exchange leaves you and others feeling understood, valued, and respected.
Just like Jesus, who communicated with grace, patience, and truth, you can create an environment where these traits become natural byproducts of every conversation. By practicing the five key steps — understanding is winning, the 5-second rule, speaking with full transparency, using silence as a tool, and taking extreme ownership — you'll set the foundation for more meaningful and effective communication.